Technology Assessment
Building Business Through Technology Integration
Anticipating the technology landscape while making sound decisions regarding clinical service line development is one of the most complex challenges facing healthcare providers today. HeartWorks’ stepwise process provides healthcare executives and key clinicians with the information necessary to deploy technology optimally. The following outline describes steps towards achieving that objective:
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Technology Review
HeartWorks has developed a rapid process to provide you with a baseline assessment of your current technology, associated documentation and workflow.
Key Deliverables: This process includes interviews with your department managers, physicians and clinical staff. Site visits incorporate both interviews and a review of procedures and processes with a focus on currently installed technology. At the conclusion of this phase, HeartWorks provides a baseline evaluation of existing technologies and their utilization.
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Technology adoption profile of your key stakeholders
Where do key decision-makers fall on the technology adoption curve -- Enthusiast or Skeptic?
Assessment of future adaptation and utilization is a key driver of technology deployment and competitive strategy. Deploying technology either too early or too late can adversely affect the growth and sustainability of key services. It is critical to understand who among your stakeholders are the innovators and who have the “wait and see” approach in order to effectively plan and integrate technology. HeartWorks assists you in not only assessing, but more importantly, establishing a common approach to adopting, implementing and sustaining technology.
Key Deliverables: This process includes interviews and surveys of the key physician users, administrative team members and other pertinent clinical users. Individual profiles are presented to the leadership group where sensitive information can be best evaluated and future strategies developed.
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Technology Forecast Plan – Across major service lines
With the major shifts occurring every year in the growth of technology, it is important to understand how the next wave of technology will impact your service lines. HeartWorks works with your team of clinical and administrative leaders, providing education on future technologies and their impact on improved clinical and financial outcomes across key service lines. In addition, HeartWorks facilitates the process to develop a Technology Forecast Plan to assist in providing a future map, targeting investments to leverage assets and manage life-cycle costs. This plan outlines how to optimize key technologies across service lines to be competitive and ensure productivity.
Key Deliverables: This process consists of a series of site visits to facilitate team meetings with the key clinical and administrative leaders. These meetings focus on developing a common understanding of existing technology, its uses, potential gaps and technology forecasts for selected service lines.
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Implementation Assistance
Key to strategic growth is the ability to maintain sponsorship and support from stakeholders. HeartWorks will work closely to garner the support, design and understanding of the technology integration plan.
Key Deliverables are: Interviewing, educating and involving clinical stakeholders in the technology integration plan that minimizes resources and maximizes service line impact.
As competitive strategies continue to base growth on technological innovation with its increased costs and strategic risk, it is increasingly important how you plan to integrate these innovations to optimize service line growth. With the added pressure to constantly be on the leading edge, it is critical to understand what defines that edge and when to make your move.
HeartWorks can help clarify technology deployment. Our key deliverable is helping you transform the future.